Terms and conditions
Our initial consultation is free.
We offer a competitive hourly rate, depending upon individual circumstances.
Travel to the Client’s home is included in our hourly rate. Any mileage incurred in connection with fulfilling the Client’s request will be charged in accordance with current HMRC guidelines.
The Client shall also be responsible for any out-of-pocket expenses incurred by Kind Companions in delivering the service as agreed by the Client e.g. car parking.
Payment in cash, or by cheque made payable to “Kind Companions”, is required at the end of each visit, or by BACS transfer in advance by arrangement.
Termination of Agreement
Either party may terminate the agreement with reasonable notice subject to there being no outstanding charges payable to Kind Companions.
For bookings cancelled with seven or more days notice, no charge will be payable.
For bookings cancelled with less than 24 hours notice, we reserve the right to charge our normal fee depending on the Client’s circumstances.
Kind Companions reserve the right to cancel in unforeseen circumstances.